Does it work great in the United States what conversion do we need for power?
This model will unfortunately not work in the US. This because the plug for the steamer is adjusted for the voltage 220-240. This steamer will not work with a converter for the US.
Our smaller version Cirrus No.2, in black comes with a plug adjusted for 110-120v that you can use in the US.
Hi, please call you tell me what the difference between this hand steamer and others, e.g. Cumulus steamer is (except or course the size, hanger etc., just in regard to the actual steaming head - is it the same?). Do both work equally well on all types of clothing, or is one e.g. stronger than the other? Many thanks, Jessica
The difference between the model is mainly the size. Our Cirrus No.2 has a 75 ml water tank that is enough for 6 min of on-demand steam (enough to steam one outfit). It has its front plate in stainless steel – engineered to spread the steam over the fabric. This steamer is perfect if you are in a hurry and need to steam your daily outfit. Also, this steamer is perfect to bring with you on your travels.
Our Cumulus has a 1,8-liter water tank that is enough for 60 minutes of continuous steam. This steamer is also a little bit stronger which makes it a little faster to steam your clothes. Perfect if you want to steam thicker fabrics like sports-jackets, coatees or a suit. Thanks to the hanger that comes with the steamer you can easily hang your fabric directly on the steamer.
Does the cumulus No 3 work in Australia ?
Yes, it's made for 220 – 130 V and you have 230. You probably need an adapter though, as the plug is for European sockets.
How often do I need to descale a Cumulus No.3 or Stratus No.2? And how do I do?
We recommend that you descale your steamer every 20th refill of the tank. You can either use a universal descaler, we offer this in our webshop, or white, distilled vinegar. It's also great for other appliances like the coffeemaker etc.
See this video for how to descale [39 sek].
Or read this guide:
For white distilled vinegar:
When not in use how small does the Cumulus No.3 pack down for storage?
The Cumulus No.3 is not meant to be packed down when not in use. If you still want to dismount it after use, the steamer itself is around 30x30 cm. Then you also have to store the hose and the rod. It can be done of course, but it's not very practical.
If you want a steamer that is easy to stow away in between uses I can really recommend the Cirrus No.2.