I am wanting to quote 3 of the Cirrus 2 hand held steamers to my customer but require european 2 pin plugs. Are we able to order ex tax as we have a VAT number?
Thank you for your question. If you have a valid VAT-nr you can place an order excluding tax.
To order a steamer with a different plug, place the order as per usual but also do this:
1. In the checkout-form, write a note explaining you want 2 steamers with an EU-plug.
2. Email firstname.lastname@example.org and include the order-id (this you find in your confirmation email) and let us know you want two steamers with EU-plug and one with U.S-plug.
Hi, I'd like to know why is it harmful to use deionised (demineralised) water for the steamer?
It's not directly harmful to use deionized water in your hand-steamer. However, deionized is not the same as distilled.
Deionized: Is exactly what the name indicates, water free of ions. There can still be organic residue in deionized water, like limescale.
Distilled water: Is completely free of ions AND organic residues, like minerals and limescale.
This means that deionized water can still contain limescale. Residues of limescale can build up inside the steamer over time, causing it to malfunction.